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Purchase policy

NetTicket.fi is a service provided by Oy NetTicket Finland Ab from which you can buy tickets and gift vouchers to events arranged by different event organizers. The service is acting only as an agent and is not responsible for the event. Income from ticket sales is paid to the event organizers.

The customer is obligated to check his purchase on the confirmation page. The amount of the purchase is deducted immediately at the time of the purchase. Paid tickets or streaming fees are not refunded.

The customer is obligated to check if the event is cancelled or postponed. In case of cancellation the ticket price will be refunded, service fees, delivery fees and invoice fees are not refunded. The event organizer can also offer a ticket to another of his shows, or a gift voucher which is valid for 12 months. Refunds are taken care of by the event organizer.

On the event page you will find information about cancellation or postponing of the event. If you have questions about an event or tickets please mail info@netticket.fi.
If an event has discounts for children, students, pensioners etc. you must be able to proof that you are entitled to get the discount in question when you arrive to the event.

The organizer of the event is responsible for any changes arising due to a cancellation of the event, and location or schedule changes as well as the obligation due in Article 2 of the Value Added Tax Act. The service and event organizer do not replace lost tickets.

The event organizer informs about eventual changes by mail or with a textmessage. If an event is cancelled or postponed the event organizer offers tickets to another of his shows, gift vouchers or refunds the ticket price. Service fees, delivery fees and invoice fees are not refunded. Netticket can administrate refunds with a separate agreement with the event organizer.

Ways of delivery
Tickets are delivered as PDF-enclosure by mail and as textmessages (only in Finland and Sweden).

Methods of payment

Internet paymets

Nordea Bank
Osuuspankki Bank
Sampo Bank
Aktia Bank
Local Cooperative Bank Group (Paikallisosuuspankit)
Handelsbanken
Ålandsbanken
Säästöpankki
S-pankki
Oma Säästöpankin

Creditcard payments

Visa, Visa Electron, Eurocard/Mastercard)

Mobilepay

Invoice
Klarna

Sports- and culture vouchers
Edenred (Virike)
eazybreak
smartum
ePass

Vouchers

Netticket vouchers can be used to all events
Event organizers vouchers to their own events
(updated 21.1.21)