Date of creation 1.4.2008
Database information according to Personal Data Act (523/1999) 10 §.
1. DATABASE CONTROLLER
Ab Soft & Micro Help - Jonny Mandell Oy
Myllykatu 15 B
Person responsible for database matters:
Jonny Mandell, tel 040 5066011
2. DATABASE NAME
3. REASON FOR KEEPING A DATABASE
Personal information is used with the permission of the registered person, as directed or due to customer relationship.
4. PURPOSE OF DATABASE
Personal information regarding a registered user is utilised to maintain customer relationships, develop, plan and analyse them, and to compile statistics. Personal information is also used to be able to offer services and products and develop them, as well as to follow-up and monitor misuse.
5. DATABASE CONTENT
The personal database contains personal data on registered customers.
The database contains the following data:
- Contact information
- Information on permissions and refusals
- Information on customer relations, i.e. customer specific order history that has been stored in a database
6. DATABASE INFORMATION SOURCES
The database contains data that has been provided by the registered user, as well as information concerning the user’s use of the service.
7. TRANSFER OF DATA
The service functions as a ticket agent for different events. Information is given to the promoter of the event in question. Due to the technical nature of handling data, certain parts of the data collected can physically be located on a server maintained by a third party, where it is handled using a technical user contact. The data collected is stored in common databases, which are protected by firewalls, passwords and other technical solutions. The databases are located in locked and guarded premises, and access to the information is restricted.
8. RIGHT OF ACCESS
Registered users have the right to control the information stored concerning themselves according to the Personal Data Act 26 §.
When buying e-tickets online 1 €/ticket (incl. VAT 24%) is added to the price, for tickets more than 50€ 1,50€/ticket. The tickets are delivered by email as PDF attachment.
Service fee for Mobile ticket is 1,50€/ticket (incl. VAT 24%). Delivery by SMS, HTML-ticket and e-mail (PDF attachment).
Service fee for Mailticket is 2,50€/ticket (incl. VAT 24%). Tickets are delivered to your home by 1. class mail.
In booking offices the service fee is 1,50€/ticket (incl. VAT 24%).